Kindly note we will be closed from the 30th December 2022 till 9th January 2023

Mother’s Day Sale! Use Coupon codes; SPARKLESALE | ONYXSALE | LAVASALE

Terms & Conditions

CHI Malta– Legal Pages

Terms & Conditions


You may be required to register with CHI MALTA (CC&J LTD) in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password. Including not sharing prices.In addition to all other rights available to CC&J LTD including those set forth in these Terms, CC&J LTD reserves the right, in its sole discretion, to terminate your account, refuse service to you or cancel orders.

CC&J LTD may at any time: (i) modify or discontinue any part of the Site; (ii) charge, modify or waive fees required to use the Site; or (iii) offer opportunities to some or all Site users. CC&J LTD reserves the right to make changes to these Terms at any time, without prior notice to you, and such changes will be effective immediately upon being posted on the Site. CC&J LTD reserves the right, without notice and at its sole discretion, to terminate your account or your use of the Site and to block or prevent future access to and use of the Site (i) if you violate any of these Terms, (ii) for any other reason or (iii) for no reason. Upon any such termination, your right to use the Site will immediately cease.

If you wish to purchase any product or service made available through the Site (each such purchase, a “Transaction”), you may be asked to supply certain information relevant to your Transaction including, without limitation, your credit card number, the expiration date of your credit card, your billing address and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION. By submitting such information, you grant to CC&J LTD the right to provide such information to third parties for purposes of facilitating the completion of Transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any Transaction.

All descriptions, images, references, features, content, specifications, products and prices of products and services described or depicted on the Site are subject to change at any time without notice. Certain weights, measures and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws, including minimum age requirements, in regard to the receipt, possession, use and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. CC&J LTD reserves the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any product or service; (ii) impose conditions on the honoring of any coupon, coupon code, promotional code or other similar promotion; (iii) bar any user from making or completing any or all Transaction(s); and (iv) refuse to provide any user with any product or service. You agree to pay all charges that may be incurred by you or on your behalf through the Site, at the price(s) in effect when such charges are incurred including, without limitation, all shipping, freight, taxes, duties, and handling charges.

Links to Third Party Websites

The Site may contain links and interactive functionality interacting with the websites of third parties, including social sites and product manufacturers’ sites. FSI is not responsible for and has no liability for the functionality, actions, inactions, privacy settings, privacy policies, terms or content of any such website. Before enabling any sharing functions of the Site to communicate with any such website or otherwise visiting any such website, CC&J LTD strongly recommends that you review and understand the terms and conditions, privacy policies, settings and information-sharing functions of each such third-party website. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by CC&J LTD of such third-party sites. Other sites may link to the Site with or without our authorization, and we may block any links to or from the Site. YOUR USE OF THIRD-PARTY WEBSITES AND RESOURCES IS AT YOUR OWN RISK.

On the Site, we may display names, marks, products, advertisements or services of third parties, pop-up texts or links to third-party sites. If you decide to link to any such third-party sites, you do so entirely at your own risk.


Farouk Systems is committed to keeping this website up to date and accurate. Should you nevertheless encounter anything that is incorrect or out of date, we would appreciate it if you could let us know. Please indicate where on the website you read the information. We will then look at this as soon as possible. Please send your response by email to [email protected]
We are not liable for loss as a result of inaccuracies or incompleteness, nor for loss resulting from problems caused by or inherent to the dissemination of information through the internet, such as disruptions or interruptions. When using web forms, we strive to limit the number of required fields to a minimum. For any loss suffered as a result of the use of data, advice or ideas provided by or on behalf of Farouk Systems & CC&J Ltd via this website, Farouk Systems & CC&J Ltd accepts no liability.
The use of the website and all its components (including forums) is subject to terms of use. The mere use of this website implies the knowledge and the acceptance of these terms of use.
Responses and privacy inquiries submitted by email or using a web form will be treated in the same way as letters. This means that you can expect a response from us within a period of 1 month at the latest. In the case of complex requests, we will let you know within 1 month if we need a maximum of 3 months.

Any personal data you provide us with in the context of your response or request for information will only be used in accordance with our privacy statement.
CC&J LTD shall make every reasonable effort to protect its systems against any form of unlawful use. CC&J LTD shall implement appropriate technical and organizational measures to this end, taking into account, among other things, the state of the art. However, it shall not be liable for any loss whatsoever, direct and/or indirect, suffered by a user of the website, which arises as a result of the unlawful use of its systems by a third party.

CC&J LTD accepts no responsibility for the content of websites to which or from which a hyperlink or other reference is made. Products or services offered by third parties shall be subject to the applicable terms and conditions of those third parties.

Our employees shall make every effort to guarantee the accessibility of our website and to continuously improve it.

All intellectual property rights to content on this website are vested in CC&J LTD or in third parties who have placed the content themselves or from whom CC&J LTD has obtained a user license.
Copying, disseminating and any other use of these materials is not permitted without the written permission CC&J LTD, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote), unless specific content dictates otherwise.
If you have any questions or problems with the accessibility of the website, please do not hesitate to contact us.


Last updated: August 23, 2021 

Do you ship outside MALTA?

No, we do not ship outside of the Maltese island., however, if you would like to find a distributor near you, please email [email protected]. Also visit for more info.

How can I track my order?

Once your order has been processed, you will receive a notification email. We will call you before the delivery.

How long for my order to be delivered?

Delivery will take around 2-3 business days and a delivery person will always call you just before the delivery.

Who can I contact for a return or an exchange?

If you are not fully satisfied with your online purchase, you have fifteen (15) days from the date of purchase to return your product for a refund / exchange of product. Please note the product has to be sealed & not opened. Contact us on +79326710 / +35699021700

Is there a special discount for hair stylists / hairdressers?

Yes, you can register on our website, please provide all the hairsalon details. Also provide & attach any certificates you have. We will then approve your account, then you can see all the w/sale prices and special discounts for you.

Can we get free samples?

We do not offer samples.

What is the benefit of the Lava technology?

Lava technology allows you to style the hair at lower temperatures, adds extra shine, and has a more consistent heat with lava infused plates.

Is my product dual voltage?

Dual voltage varies product to product but typically will say on the box.

Do all CHI products have auto-shut off?

No, it varies product to product.

What is the best flat iron for thick/afro/curly hair?

All of our flat irons are great for all hair types and textures but my personal favorite is our CHI Lava Flat Iron.

What are the best products for color-treated hair?

All of our products are formulated and safe for color-treated hair.

What are the steps for CHI Transformation System?

View the CHI Transformation System manual.

Shopping Cart
Scroll to Top

Cookie & Privacy

We use cookies to improve your browsing experience. By clicking “Accept Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Click to view our Privacy Policy.